{"id":11428,"date":"2019-07-26T12:10:24","date_gmt":"2019-07-26T11:10:24","guid":{"rendered":"http:\/\/tiger-recruitment.com\/?p=11428"},"modified":"2022-11-29T16:36:13","modified_gmt":"2022-11-29T16:36:13","slug":"four-common-mistakes-to-avoid-when-hiring-secretarial-staff","status":"publish","type":"post","link":"https:\/\/tiger-recruitment.com\/business-support\/four-common-mistakes-to-avoid-when-hiring-secretarial-staff\/","title":{"rendered":"Four common mistakes to avoid when hiring secretarial staff"},"content":{"rendered":"

Secretarial staff are absolutely crucial to a well-run office as they help support the entire team, allowing them to do their jobs effectively. If you\u2019ve chosen a great candidate, their transition into the business will be seamless, and they will bring secretarial skills and attributes<\/a> that will leave you wondering what you did without them. If you\u2019ve made a bad hire, however, it could leave you and your team exposed, impacting negatively on your reputation with clients and internal stakeholders. As the leading secretarial agency in London<\/a>, these are four common mistakes we’ve seen during the hiring process.<\/p>\n

Discounting the phone interview<\/strong><\/h2>\n

A phone interview<\/a> offers a great opportunity to streamline the recruitment process, however it\u2019s also a quick way to screen out any potential candidates who don\u2019t have a fantastic phone manner. A secretary will be answering the phones constantly, so you can use the conversation as an informal way to test this important skill. If you can\u2019t understand them clearly, or feel they are too abrupt and not as friendly as you\u2019d like, then they may not be the best fit for your business.<\/p>\n

Not tailoring your questions<\/strong><\/h2>\n

If you\u2019re putting together questions for the interview<\/a>, make sure to keep them open-ended as this will give you more comprehensive insights into their approach to situations. Some important questions when it comes to secretarial recruitment in London surround communication with clients, as this person will be speaking to people from around the world. Don\u2019t be afraid to reference a tricky situation specific to your company and ask the candidate how they would handle it. \u00a0Whether it be a phone call to an angry customer, or an email to a senior individual, make sure that this person is suited to manage every situation.<\/p>\n

\"Young<\/p>\n

Failing to test their skills<\/strong><\/h2>\n

Add a skills test to the recruitment process to ensure that their experience matches your requirements. This could include a proofreading and spelling test; a prioritisation test of emails or a to-do list; a diary management exercise; or a letter-formatting test. This will ensure you\u2019re not left in the lurch by someone who interviewed fantastically but can\u2019t deliver practically in the role.<\/p>\n

Ceasing communication after the job offer<\/strong><\/h2>\n

Some hiring managers believe their job is done when the candidate accepts their offer. This is untrue, especially when hiring secretarial staff. Some candidates will have a notice period of up to three months, so during this time it\u2019s important to maintain communication and make initial introductions with the members of the team. Encourage them to take the new starter out for a coffee in the lead-up to their start date. Then, after they\u2019ve started, put time in the diaries for a proper catch up with the remaining members of the office.<\/p>\n

<\/h3>\n

A great secretarial agency in London like Tiger can help you find your fantastic next hire. Get in touch<\/a> today if you\u2019d like to talk to our expert team about your requirements.<\/p>\n","protected":false},"excerpt":{"rendered":"

Secretarial staff are absolutely crucial to a well-run office as they help support the entire team, allowing them to do their jobs effectively. If you\u2019ve chosen a great candidate, their transition into the business will be seamless, and they will bring secretarial skills and attributes that will leave you wondering what you did without them.<\/p>\n

Read more<\/a><\/p>\n","protected":false},"author":6,"featured_media":11431,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15,9],"insight-type":[13],"class_list":["post-11428","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-support","category-employers-and-hiring-practice","insight-type-article"],"acf":[],"yoast_head":"\nFour Mistakes To Avoid When Hiring Secretarial Staff<\/title>\n<meta name=\"description\" content=\"Hiring managers, we\u2019ve put together four of the most common mistakes you should make sure to avoid when hiring your next secretary in the City of London.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tiger-recruitment.com\/business-support\/four-common-mistakes-to-avoid-when-hiring-secretarial-staff\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Four Mistakes To Avoid When Hiring Secretarial Staff\" \/>\n<meta property=\"og:description\" content=\"Hiring managers, we\u2019ve put together four of the most common mistakes you should make sure to avoid when hiring your next secretary in the City of London.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tiger-recruitment.com\/business-support\/four-common-mistakes-to-avoid-when-hiring-secretarial-staff\/\" \/>\n<meta property=\"og:site_name\" content=\"Tiger Recruitment\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/tigerrecruitment.ltd\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-07-26T11:10:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-11-29T16:36:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/tiger-recruitment.com\/wp-content\/uploads\/2019\/07\/iStock-962666284-e1564139334459.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"David Morel\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@tigerrecruit\" \/>\n<meta name=\"twitter:site\" content=\"@tigerrecruit\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David Morel\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Four Mistakes To Avoid When Hiring Secretarial Staff","description":"Hiring managers, we\u2019ve put together four of the most common mistakes you should make sure to avoid when hiring your next secretary in the City of London.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/tiger-recruitment.com\/business-support\/four-common-mistakes-to-avoid-when-hiring-secretarial-staff\/","og_locale":"en_GB","og_type":"article","og_title":"Four Mistakes To Avoid When Hiring Secretarial Staff","og_description":"Hiring managers, we\u2019ve put together four of the most common mistakes you should make sure to avoid when hiring your next secretary in the City of London.","og_url":"https:\/\/tiger-recruitment.com\/business-support\/four-common-mistakes-to-avoid-when-hiring-secretarial-staff\/","og_site_name":"Tiger Recruitment","article_publisher":"https:\/\/www.facebook.com\/tigerrecruitment.ltd\/","article_published_time":"2019-07-26T11:10:24+00:00","article_modified_time":"2022-11-29T16:36:13+00:00","og_image":[{"width":600,"height":400,"url":"https:\/\/tiger-recruitment.com\/wp-content\/uploads\/2019\/07\/iStock-962666284-e1564139334459.jpg","type":"image\/jpeg"}],"author":"David Morel","twitter_card":"summary_large_image","twitter_creator":"@tigerrecruit","twitter_site":"@tigerrecruit","twitter_misc":{"Written by":"David Morel","Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[]}},"_links":{"self":[{"href":"https:\/\/tiger-recruitment.com\/wp-json\/wp\/v2\/posts\/11428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tiger-recruitment.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tiger-recruitment.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tiger-recruitment.com\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/tiger-recruitment.com\/wp-json\/wp\/v2\/comments?post=11428"}],"version-history":[{"count":0,"href":"https:\/\/tiger-recruitment.com\/wp-json\/wp\/v2\/posts\/11428\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tiger-recruitment.com\/wp-json\/wp\/v2\/media\/11431"}],"wp:attachment":[{"href":"https:\/\/tiger-recruitment.com\/wp-json\/wp\/v2\/media?parent=11428"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tiger-recruitment.com\/wp-json\/wp\/v2\/categories?post=11428"},{"taxonomy":"insight-type","embeddable":true,"href":"https:\/\/tiger-recruitment.com\/wp-json\/wp\/v2\/insight-type?post=11428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}