The world is opening up for the growing number of founders, investors, and entrepreneurs operating from abroad – there are now over 50 countries with digital nomad visas (DNVs) that allow globally-minded individuals to explore new territories without needing to set up a new office. With these modern arrangements, professionals can scale their start-up or build an international business portfolio anywhere, from the heart of the Balkans to a beachfront penthouse in Rio.

With so many countries emerging as digital nomad locations, it can be hard to know where to set sail for. You may already have a particular city in mind, but if your curiosity knows no bounds, we have some suggestions below.

Firstly, there are some considerations you should weigh up to ensure you make the right decision:

• Digital nomad infrastructure – is there widespread, fast Wi-Fi, dedicated spaces for remote working?
• Career opportunities – is there a potential new customer base, and a network of industry peers to help keep your skills and knowledge up to date?
• Climate – do you thrive in the heat, or are you more at home in fresh, Nordic air?
• Application process – each country has its own eligibility rules for securing a DNV, with some, such as Romania, catering to a wide audience, while others like Norway, require a higher income and closer local business ties.
• Transport links – how easily can you travel for meetings? Is there an international airport, a marina for yachts, or a reliable chauffeur service?
• Culture – are you a foodie, art lover, or sports fanatic? Do you prefer a hike on the weekend or exploring the nightlife?

With these factors in mind, let’s look at some of the best countries and best cities for digital nomads.

Portugal

With Lisbon and Porto frequently placing in the top ten of the world’s best digital nomad cities, Portugal should be a consideration for everyone. It has a high quality of life, fantastic climate, and a wealth of culture and history. Lisbon has become a global hub for entrepreneurs, particularly in tech, so the possibilities for networking and scaling up are vast.

Portugal’s digital nomad visas allow you to stay temporarily for up to three years, with the option to apply for longer-term and permanent residency, further boosting Portugal’s reputation as one of the best countries for digital nomads. Applicants must have a minimum monthly income of €3,480, sufficient savings and proof of self-employment or other contract outside Portugal.

Top cities

Lisbon – networking, thriving culture, nightlife, Michelin-star dining

Porto – laid-back lifestyle, art, local heritage

Malaysia

With its fast-growing economy, Malaysia is an exciting place to be right now, and a great strategic base for expansion into ASEAN markets. Cities like the capital, Kuala Lumpur, have a modern infrastructure and English-speaking business sector that makes comfortable living and remote working viable. Of course, the incredible scenery, tropical climate, and delicious food are also a big plus.

Malaysia has one of the easiest digital nomad visas to apply for, with an entirely online process and the option to live in the country for up to two years. There are no restricted nationalities, and the minimum required monthly income is $2,000 USD.

Top cities

Kuala Lumpur – modern infrastructure, international connections, nightlife

Penang – coastal living, history, culture, cuisine capital

Brazil

A recent adopter of digital nomad visas, Brazil is a great option for those with an adventurous spirit. Famously one of the most naturally diverse and beautiful countries in the world, Brazil also has excellent infrastructure for remote working in buzzy melting pots like São Paulo, one of the world’s best cities for digital nomads.  You may choose to visit for a taste of the country-wide Carnival each February/March, or the São Paulo F1 Grand Prix in November, but no matter the dates, there’s no shortage of world-class dining, entertainment and fellow entrepreneurs to connect with.

Brazil’s digital nomad visas are for one year, with an option to renew for one more year. They require a minimum monthly income of $1,500 USD, and that your work is based outside of Brazil.

Top cities

São Paulo– business capital, networking, international connectivity

Brasilia – capital city, modernist architecture, mild climate

Florianopolis – beaches, laid-back, large digital nomad community

Croatia

A fantastic option for connectivity across EU countries, Croatia also has the benefit of a Mediterranean climate and coastline and a rich history. Popular destinations like Split and Dubrovnik lie on the coast, where luxury seaside properties and hotels are in abundance, while the capital Zagreb is inland, with many of the best museums and galleries in the country, as well as a thriving start-up scene.

DNVs in Croatia are available to non-EU/EEA/Swiss nationals with a monthly income of at least €3,295, and are granted for up to 18 months. With the community quickly growing, this is no doubt one of the best digital nomad visas available.

Top cities

Split – large digital nomad community, strong digital infrastructure, coastal Mediterranean lifestyle

Zagreb – capital city, culture, history, less busy tourist season, growing entrepreneur community for networking opportunities

Spain

Spain is as popular for digital nomads as it is for tourists, and for good reason: the country’s DNV has a very generous limit of up to five years and allows for family members to accompany the applicant. There’s a huge variety between the many historic cities and regions of the country, from the Basque Country to the Balearic Islands, so it’s an appealing choice for those who like to stay on the move. The country’s historic ties to Europe, North Africa, the Middle East, and the Americas make it a melting pot of international trade and business, providing ample networking opportunities.

Spain’s DNV requirements include a non-EU/EEA nationality, employment outside of the country, a university degree or three years’ professional experience and minimum monthly earnings of €3,000.

Top cities

Barcelona – thriving culture, international hub, great networking, digital infrastructure

Madrid – business capital, historic culture, international connections

Valencia – laid-back, beach culture, growing community

This is by no means an exhaustive list, and there are many more countries with digital nomad visas on offer for the adventurous entrepreneur. But with these pins in your map, many more digital nomad locations will come into your range, as well as endless opportunities for business, career and network growth.

If your business is growing and in need of additional full or part-time employees, our recruiters are ready to help. Get in touch with your requirements today. We also offer an Employer of Record service if you are looking to hire employees abroad.

The post Best Countries and Cities for Digital Nomads: Top Locations and Easiest Visas appeared first on Tiger Recruitment.

Often a freelancer or contractor, virtual assistants (VAs) can take repetitive or time-consuming admin tasks off your hands, freeing up vital time for your top-level priorities. VAs are particularly effective as support for project work, as they can be brought in for short term projects at short notice, reducing the costs associated with onboarding.

Thanks to high-performing communication technology, VAs offer a cost-effective alternative to the traditional PA role, providing much of the same assistance, but without the need for an extra desk or the expenses of a full-time employee.

How a Virtual PA could be the ideal solution for you

Personal assistants are a life saver for executives and managers the world over, but not every business is lucky enough to be able to accommodate them. Perhaps you’ve downsized your office and don’t have room, or you’re an entrepreneur without the budget for an in-house PA.

Regardless of the size of your operation, there is often a need for assistance across a range of admin tasks – this is where a VA can be invaluable.

What does a virtual assistant do?

If you were to write a virtual assistant job description, it would share many of the same tasks as one for a personal assistant. Many VAs come from a PA background, and so are already very skilled in similar duties, such as:

• Travel booking
• Diary management
• Database management
• Expenses
• Preparing briefs and presentations

But that’s not all. The technology that allows VAs to work remotely is constantly evolving and improving, to the point where there are very few tasks they couldn’t do effectively. So the answer to ‘what does a virtual assistant do’ is changing all the time, and is limited only by the software they can access.

Differences between a VA and a PA

Having said that, there remain some distinct differences between virtual assistants and personal assistants.

Having an assistant with you in person and in the office allows them to take care of the inevitable physical paperwork any business produces. A PA will typically be involved in incoming and outgoing deliveries, filing documents, preparing meeting rooms, and the occasional personal errand (ever needed a last-minute gift for a forgotten birthday?)

A virtual assistant can’t be expected to cover these tasks, but they do have heightened expertise in other areas. Working remotely and without quick access to IT support requires serious tech know-how from a VA. Their computer and software literacy can be a valuable leg up for their manager and the wider team, who perhaps won’t know of certain online tools that could help boost performance.

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Virtual employees, as a staffing solution, are growing in popularity thanks to the flexible working model, and the option is well worth exploring if your business has limited office space, or needs short-term support. Whatever the situation, our consultants are available to help, so be sure to get in touch with your requirements.

If you’ve hired your first virtual staff member, be sure to read our advice on onboarding remotely, as well as our tips on how to manage a remote team.

Looking for a virtual job, or in need of some virtual assistance? Register with us today to see how Tiger Virtual can help!

The post What is a virtual assistant? appeared first on Tiger Recruitment.

If you’re in a personal assistant job, you may have considered moving into a more flexible role. Flexible working has been increasing in popularity for a number of years, even before the COVID-19 pandemic brought the idea of hybrid working to mainstream attention.

It’s not hard to see why the popularity of working from home is on such a sharp rise. Offering additional flexibility, removing the need to commute and higher levels of productivity, it is often a preferred option for many full-time workers. However, just like any endeavor, working virtually presents its own challenges, not least isolation and overworking. Below, we look at the pros and cons of remote working.

Advantages of remote working

An environment to suit you

One of the most commonly noted benefits of remote working is flexibility. It allows you to adapt your working hours based on your schedule and accommodate tasks that require being at home. It also allows you to adapt your working environment to your needs, changing the lighting, temperature, setting and background noise as needed.

More time, more money

Working from home also reduces the need for a commute, saving time and money and increasing morale – after all, who wants to spend hours traveling to and from work? These time savings can also result in a better work/life balance, as you have more time for maintaining your physical and mental health.

Master your to-do list

From a productivity perspective, virtual workers are reported to get more work done, as meetings become more effective and there are less distractions in the form of co-workers. You may also find you take fewer sick days as a remote worker, as you’re less likely to take a day off for a mild illness. Taking less time off makes it easier to stay on top of your workload and deliver outcomes effectively and efficiently.

Build your self-reliance

There are also opportunities for personal and professional development that come from independent working. Being separate from most people within your company and the influence of your colleagues will force you to become more resourceful and solve problems by yourself. For example, you might be able to do a quick Google search to solve a minor IT problem, rather than approaching the IT department as a first port of call. You might even be able to pick up a few additional skills along the way by watching online tutorials, which can help to boost your professional confidence.

Challenges of remote working

Lack of socializing

Working remotely also has its challenges. For starters, working from home is often isolating and can see you not talking to anyone for hours on end. In line with this, maintaining an employee community and connection to your colleagues can prove difficult. With no way to chat over a cup of tea or check in to see how your colleagues are faring, there are fewer opportunities to connect, engage and build a sense of camaraderie. It also reduces your exposure to the overall company mission and values, as you are removed from the office environment.

No more 9 to 5

Virtual working can make switching off difficult, as the boundaries of working hours may become blurred – is it appropriate to be answering emails at 7pm? According to research from Zapier, remote workers are more likely to overwork, as the lack of the office routine makes it harder to disregard tasks outside of business hours.

This is supported by findings from a report from the UN’s International Labor Organisation (ILO), which found that 42% of regular home workers dealt with insomnia, while 41% suffered from stress. This was attributed to the blurring of boundaries between professional and personal lives and the ease of which workers can complete supplemental tasks outside of traditional working hours.

Losing motivation

For some, working from home also introduces the risk of slacking off or getting distracted. Without your team or managers around you to spur you on, it can become harder to stay engaged, or perhaps that quick home task takes longer than expected, or you’re distracted by a visitor. It also restricts performance monitoring and, in some instances, can increase the danger of being overlooked for promotions and career progression.

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The pros and cons of working from home are highly influenced by personality types; some thrive in a quiet, self-motivated setting, while others work best in the buzz of a busy office. Finding the right balance is important for you to excel in your job and career.

If you’re looking for a remote working role or to transition to a virtual job, Tiger can help, register with us today!

The post The benefits and challenges of working from home appeared first on Tiger Recruitment.

It’s been called ‘The Future of Work’ and ‘The Next Great Disruption’, but does hybrid working make sense for your business?

The pandemic forced us all to adapt to new realities, not the least of which was the swift and sometimes stressful shift to remote working for a huge number of employees. While many of us initially saw this as a short-lived solution, as the lockdowns dragged on, it increasingly became a way of life.

With studies last year indicating more than half of employers expect a surge in flexible work requests from their employees after the pandemic, it’s clear the hybrid option needs to be given serious consideration if a company wants to stay at the forefront of their industry. In fact, even before the pandemic, research found that as many as 87% of us wanted more flexibility in our work structure, so it’s no wonder that it has become the preferred way to live and work for a lot of Tiger’s candidates.

However, not every employer is convinced by the new dynamic, and feel that its merits remain unproven. This cautious approach could prove costly in the long run though, as we’re seeing candidates go so far as to turn down roles that require 5 days a week in the office. So, in what ways can flexible working be shown to provide benefits for both parties?

Focus on what’s achieved, not what’s perceived

As we’ve mentioned in a recent Forbes article, the pandemic had a significant effect on the culture of presenteeism and long-hours working. The happy result of the reduced micromanagement was that both employers and employees could stop measuring their worth on sometimes misleading metrics like number of hours worked, and focus instead on what has actually been achieved. Less clock-watching takes a load off employees’ minds and frees up much-needed mental energy for delivering exceptional work.

Lower costs on office space

Post-lockdown studies have shown that, on average, surveyed companies are reducing their office space by 30%. These companies are shifting to flexible work options like hot desks, with fewer staff on-site on a given day. Of course, this can reduce overheads significantly, and a quieter office has its own perks, as we’ll see in the next point.

Empowering all personalities in your workforce

Naturally, working from home isn’t for everybody, and many employees thrive in a busy, fast-paced office. But we often neglect those who hit peak performance in quieter settings. Flexible working gives these employees more control of their environment, so they can maximize their productivity and work to their natural rhythms.

A less stressful commute

With more employees taking up the option of a hybrid work-week, the once ubiquitous morning sight of packed trains, buses and gridlocked traffic isn’t such a sure bet anymore. With fewer nerve-jangling commutes, employees are arriving to offices still brimming with morning energy and raring to go. Companies can also offer commute-easing incentives to encourage employees into the office more regularly, such as cycle-to-work schemes, hot desks in more nearby offices, and flexible start times.

Stay ahead in a competitive talent market

Increased market confidence has put the ball back in the employees’ and jobseekers’ court, and businesses hoping to attract the top talent would do well to keep flexible working at the forefront of their offers. This type of tailored benefit shows respect for employees’ wellbeing, and could give you the edge over your competitors.

Increased job satisfaction

Another welcome effect of increased employee autonomy is a deeper sense of satisfaction in their role. They feel more valued and trusted by their employers, and a greater ownership over the work they’re doing. They are thus much more likely to remain loyal to their company, and are a great advert for attracting further talent.

It’s more and more apparent that flexible, hybrid working is here to stay, and is becoming a key enticement for talent. At Tiger, we can help you find that talent from a wide range of highly skilled candidates around the world. Please get in touch today to find out how we can help you find your next great hire.

The post Reasons to adopt a flexible working policy appeared first on Tiger Recruitment.

Onboarding staff is one of the most integral stages to the recruitment process. As you know, carrying out comprehensive and effective onboarding ensures that your employees will have the best possible chance of successfully integrating into their new role, team and company. Conversely, poor onboarding may impact turnover, staff morale and training which can prove to be a costly exercise.

So, how do employers onboard effectively during a global pandemic?

A guide to onboarding remotely

Coronavirus has forced businesses around the world to transition to working from home, and many are asking for tips for onboarding best practice. The good news is that, with proper planning and guidance, it can be done well.

Throughout the remote onboarding process, it’s important to remember that new starters may feel an increased level of stress and anxiety. While there will be the usual worries around starting a new job, how they will adapt and perform, they may also be processing fears around job security or their health during the pandemic. With this in mind, regular check-ins and extra learning time are all the more important for them to learn the ropes.

If you’ve never onboarded remotely before

If, like many businesses, you’ve never onboarded a new starter remotely, there are a few things to prepare before you start. First, decide who’ll lead the onboarding process – typically this will either be a member of HR or the line manager. Whoever it is, they’ll need to be available to be quite hands-on throughout the first month as they’ll be busy facilitating regular video calls and training sessions. They should also create a realistic four-week agenda for the new starter to help structure the process.

Next, IT will need to facilitate the software or technology needed (including training platforms, video or messaging technology) and the logistics of shipping laptops, computers and other hardware to the employee.

Finally, notify the wider business that you’ll be onboarding remotely and ask for their cooperation and remote onboarding tips. It’s essential to include as many people as possible to the process as this will help create connections and improve your new starters’ integration within the wider team.

Before the new starter starts

Given the uncertainty of the current market, check in with your new starter before their start date to reassure them everything will go ahead as planned, as this will go a long way to alleviate any concerns.

We spoke to one of our personal assistant candidates, Jordan, who was recently onboarded remotely by a global management consultancy firm in London. Jordan explained that, “there’s so much anxiety coming into a new (virtual) workplace at this sort of time, so when HR called to reassure me everything was going ahead and I would have my hardware and agenda by a certain day, it really helped. They really put themselves in my shoes and answered every question that I thought of but was too afraid to ask.”

Sending a starter pack can also go a long way to making new employees feel excited and welcomed. This could include an agenda for the first month, a staff handbook, any applicable handover notes, HR policies, a personalized welcome letter from the owner/CEO/MD, company values and information on annual leave and benefits. If possible, try and be creative – you could include branded merchandise such as a notebook, pen, mug, USB stick and a small pot plant, for example. If you already have a starter pack in place, adapt it to include step-by-step instructions on using the systems and clear contact information for key members of staff.

Download this remote onboarding checklist to help ensure everything is organized before the start date.

First day of remote onboarding

The first day is one of the most important in the remote onboarding process. Start by sending around a company-wide email to introduce the new starter. Next, video call the new starter to run through the agenda for the week. If you’re in the HR team and have set up orientation video calls with the employee’s team and manager, offer to act as a friendly face by sitting in on these initial introductions. These calls should set out the onboarding plan, including training, set expectations and any short- and long-term goals around workload.

Lastly, organize an HR catch up for the first week, which will give them an opportunity to ask about company-specific information like the annual leave policy, benefits, the HR portal and essential contacts for IT and other team members.

First week of remote onboarding

For the rest of the first week, organize training sessions with members of their team. If you’ve organized a work buddy, ask them to talk the new starter through company culture and values (including what to expect when everyone returns to the office).

Later in the week, start introducing other managers/key staff in the company to explain what they do and how they’re likely to work with your new recruit. This will help them understand the structure of the company, especially when they can’t see it in-person at the office.

To help foster a sense of camaraderie, set up 20-minute social calls with members of the team to learn about each other on a personal level. There’s only one rule – they can’t talk about work!

Finally, organize a debrief at the end of the first week. Go over the agenda to ensure everything has been completed and the new starter is happy with their progress.

Jordan found the main challenge of the first week to be “information overload”, as new employees are left to their “own devices to try and make sense of [new information]”. As such, the person responsible for onboarding should make themselves as available as possible to the new starter so they don’t feel overwhelmed.

It’s a good idea to break up video meetings with training sessions and social calls to prevent them from feeling inundated with information. There’s the possibility the onboarding process will take more time than it would normally in the office, so feel free to space out training sessions as necessary.

Download this sample calendar as a remote onboarding plan template for the first four weeks of a new starter’s agenda.

Remote onboarding best practice

The agenda for onboarding a candidate remotely will be different for every business. However, employers should always keep in mind the following best-practice tips to ensure a successful process.

Above all, ensure the new starter feels supported by the business by having access to HR, their manager or their work buddy at all times. In her new company, Jordan was assigned a buddy who called her regularly over the first two weeks. She said they “talked about things outside of work, like what we’re watching on Netflix. This was so important because you’ve lost the social interaction you’d normally have in an office.”

Put time aside to introduce the new starter to the company’s values and culture, as this is something they may not absorb by themselves at home. You can do this by encouraging socializing with virtual coffee dates and team-building activities. Jordan explained that because “more people have reached out now I’m at home than if we were in the office, I feel a lot happier in my role.” As her company has taken time to include her in social activities like “Friday beers via Zoom and company-wide quizzes to meet people,” she’s been left with a positive impression of the workplace and its culture.

While setting out the agenda before the employee starts is essential, a top remote onboarding tip is to review it on a weekly basis via 1:1 check-ins. Listen to feedback and adapt if necessary. There’s no need to put an excessive amount of pressure on someone starting a new role, as this may foster negative feelings. Jordan reiterates that employers should “think in the shoes of the person who has come on remotely. It’s really, really overwhelming so you need to make time to check in!”

For longer-term performance and training/development goals, aim to review on a monthly and quarterly basis. This will reassure your new starter that you’re invested in their growth within the company.

Resources

If you’re looking for an onboarding guide for managers to help you prepare the right tools, below are a few resources that may help.

Essential check-in questions

When conducting regular check-ins, ask the right questions in case you need to adapt the process accordingly. Below are some example questions to ask new starters throughout the onboarding process:

• How has the onboarding process been for you?
• Are you happy in your role?
• What’s your favorite part of the role?
• What are you finding most challenging?
• What do you think of the company culture?
• Is there anything you want me to go over again with you?
• Is there anything I can do to make this experience easier?
• How do you feel about using the system/tech/software?

Virtual training tools

If your company isn’t familiar with virtual training, we’ve compiled a list of tools you can use to onboard the new starter. These include:

• Screen sharing/1:1 learning via video meeting software like Zoom or Skype
• Internal online courses/orientation videos
• External online courses via providers such as New Skills Academy
• Creating simple quizzes via Google forms or Survey Monkey

Tiger Recruitment is working to bring you content that is both interesting and relevant to the current situation. Read our guide on choosing the right candidate for the job for more guidance.

The post A remote onboarding guide for managers appeared first on Tiger Recruitment.

With the current situation forcing us to work differently, you may now find yourself carrying out your daily tasks in new ways, like participating in video meetings. Instead of all gathering together in the office for daily or weekly check-ins, most of us are now using this medium to stay connected while working remotely.

If you’re new to the art of the video call and not sure of video meeting etiquette, we’re here to help. With our top 10 tips for video conference meetings, you can make sure you get it right next time you log on to Zoom.

1. Get ready on time

While we know it’s standard with any meeting to be on time and ready to go when the session is scheduled to start, it’s even more important for a video conference. This is because you will need time to set up the technology and connect your video and audio. If you jump in late, you can’t just slip in the back of the room – everyone will be able to see you, which is very distracting for the person speaking.

2. No backgrounds

Find a tidy and professional space at home where you can sit in front of a plain wall or background. Wallpaper or artwork with busy and distracting patterns is a no-go, as well as using a video background. Remember, this is a professional Zoom video meeting, so there’s no need to impress everyone with your decor or tech skills.

3. Frame yourself properly

There may be times when you find yourself staring at the forehead or nostrils of a co-worker during a video meeting – you don’t want to be that person! Before joining the call, take a few seconds to ensure your face is in the frame at a straight angle. If you’re using Zoom, there is an opportunity to check this while waiting to enter a conference call.

4. Find a quiet place

As is the case with the current situation, many of us find ourselves working from home with our partners, housemates, children and pets. While we know this doesn’t make for the quietest of offices, you will need to choose a place with no distractions to attend the video meeting. Go into a separate room if possible and make sure there are no other noises, like the TV or voices. If there’s someone else working from home with you, try to plan your meeting times to be at staggered time slots to avoid two video calls in the same space.

5. Make sure you’re well lit

Poor lighting will make the video quality poor and grainy – this is video meeting 101. Try to make sure the space you’re using has enough light so you are seen clearly. If you have a window, position your laptop or webcam in front of it so you’re naturally lit. If not, try to ensure the room’s walls are bright and use multiple light sources where you can.

6. Wear work clothes

It’s definitely tempting to hang out in your comfy clothes now you find yourself at home all day. However, if you have a Zoom video meeting scheduled, you should wear work-appropriate clothing. It will not only look more professional, but it will help you get into the right mindset for the meeting.

7. Mute yourself when not speaking

Even if you’ve found a quiet space for the video meeting, you’d be surprised by what the microphone can still pick up! Turning yourself on mute when you’re not talking will remove any distractions or annoying noises for other participants. This is especially important for conference calls with many participants, as the sounds from everyone’s homes can create quite the cacophony.

8. Look into the camera when you speak

Very important on our list of video meeting etiquette! Looking into the camera when you’re speaking is the equivalent of looking into someone’s eyes in person, so it’s an essential practice. If you’re looking elsewhere as you talk, it can look unprofessional and be distracting, even if you don’t mean to be. Remember, your face is clearly visible for everyone to see, so the group will notice things they can’t pick up in person.

9. Don’t stare at yourself when someone else is speaking

It can be tempting to look at your camera feed during the meeting, especially to check how you’re presenting to everyone else in the meeting. However, if you’re staring at yourself when someone else is speaking, it can seem like you’re not paying attention. If you find it’s impossible to stop staring at yourself, put a post-it note on the screen where your face is shown to eliminate the distraction.

10. Pay attention

You may think you’re great at multitasking and are able to check emails or work during a video meeting, but the other participants will know. Give all your attention to the meeting, as you may miss out on any important information shared as well as come across as rude or inconsiderate.

If you’re looking to recruit new members for your team or now find yourself looking for a new job, contact Tiger Recruitment today. We are a leading recruitment agency for matching individuals and businesses in temp jobs and permanent roles.

The post 10 top tips for video meeting etiquette appeared first on Tiger Recruitment.

The COVID-19 pandemic will have a long-lasting impact on working lives, with many employees having to navigate new ways of working or downshift their careers, as well as adapt to changing circumstances in their personal lives.

As businesses strive to meet the challenges posed by a global pandemic and a serious economic crisis, employee wellness has never been more important to address. If you want to improve retention, lower rates of absenteeism, increase performance and create a collaborative and rewarding working environment, you must prioritize the health and wellbeing of your workforce.

Here are some of the key benefits of cultivating a wellbeing culture:

• Create a happy workplace in which people thrive
• Boost motivation, productivity, and engagement
• Attract and retain the best talent
• Reduce absenteeism
• Reduce work-related stress and enhance wellbeing
• Increase job satisfaction
• Build and sustain high employee morale
• Create sustainable success for your organization

A quality employee wellness program could include:

• Health benefits such as access to wellbeing apps, counseling, gym membership, health insurance and personal well-being days
• Leisure benefits such as travel insurance, access to event season tickets and paid flights
• Financial benefits such as an annual work from home stipend, corporate retail discounts, financial bonuses, and referral schemes
• Flexible working
• Social activities such as team-building events, book clubs and sports

If you are interested in learning more about the innovative benefits organizations are currently offering, order a copy of our 2022 salary and benefits review here.

Click here to view 10 companies who are getting workplace wellbeing right.

How to build an effective employee wellness program

To drive your mental health and wellbeing strategy forward, there are several steps you need to take:

• Seek approval from the executive/management team and ensure they are willing to participate and actively promote the initiative within the organization
• Be clear about the company-wide objectives of implementing the program and communicate these to company leaders and employees
• Set definable goals
• Adapt an employee-centric view of workplace wellness by surveying staff to gain actionable insights and determine which initiatives will be most popular
• Regularly review your wellness policy and adapt it to reflect the evolving needs of your workforce

In building an effective employee wellness program, you are demonstrating your company’s commitment to taking care of its people, and if you take care of your people, your business will thrive. We hope that this post will help you to jump-start your employee wellness initiative and ensure your employees stay healthy, happy, and productive.

If you’re interested in talking to our team about how we could help you develop a winning employee wellness strategy, or how we could help you meet your staffing needs this year, we’d love to hear from you. Contact us here.

The post Why your organization needs to prioritize employee wellness now more than ever appeared first on Tiger Recruitment.

Tiger’s Managing Director, Rebecca Siciliano, shares her insights on how Tiger’s London office has transitioned to remote working. She talks through:

• How remote working has been set up
• Why communication and support for your employees must be your number one priority
• Practical suggestions on connecting to your team while remote working

The post Remote Working in a Changing Landscape appeared first on Tiger Recruitment.

Our Head of the Permanent Division in our London office and Tessa Cooper, Founder of Collaborative Future, talk about ways employers can support their remote teams through this period. With an emphasis on practical tips to encourage collaboration, this webinar is aimed at managers and team leaders who are managing a remote workforce for the first time.

The post LISTEN – Motivating and Managing Remote Teams appeared first on Tiger Recruitment.

You’ve worked hard to put together the perfect team, but the newest member has opted to work from home. And now others are snapping up the company’s flexible working offer, leaving you as the manager staring at a half-empty office and managing a remote team.

This is a common problem in the modern workplace, but the secrets to encouraging collaborative working in a remote team still boil down to five simple concepts.

• Regular communication
• Shared routines
• Respecting boundaries
• Clear expectations
• Socializing

More than ever, employees want to choose when and how they work, and there are many reasons for employers to adopt flexible working too. But equally this comes with its managerial challenges, not the least of which is encouraging collaborative working in a remote team.

You may by worried that your close-knit team will be undone by this individual way of working, so we’ve put together the best actionable tips on how to manage a remote team.

Communication is key

We often take for granted how much information is picked up in an office through general conversation, whiteboards and non-verbal cues. So how can you replicate that easy back-and-forth between a team in an online situation?

The first step is to ensure that everyone, especially yourself as the manager, is easily reachable via computer or phone during work hours. Depending on your budget, you may even want to invest in work phones and laptops to ensure everyone is on a level playing field in terms of hardware capabilities.

From there you can explore the many options for group messaging and calls. The list is endless, but we recommend:

• Microsoft Teams
• Slack
• WhatsApp
• Zoom

These services help create the open-plan office feeling, with whole-company group chats and video calls, down to smaller teams and one-to-ones. Encourage your team to be active in these chats, asking questions, sharing useful links, and celebrating each other’s wins. This virtual ‘water-cooler’ will keep the group tight even when they’re miles apart.

Build routines and respect boundaries

Clear and accessible lines of communication between all members of the team will help everyone’s work flow smoothly. However, when everyone is easily contactable, there’s a risk of blurring the lines between working hours and personal time. When managing remote teams, setting clear schedules of when people are expected to start and end their work day helps everyone stay coordinated, and feel respected.

Part of this scheduling should be designed to protect your time as a manager. To avoid being constantly bombarded with messages and phone calls from team members looking for guidance, block out regular times in the week to have one-to-one video calls.

Use shared online tools

Group chats are a great start, but shared virtual spaces go so much further than that. There’s intuitive, easy-to-use software for sharing calendars, project timelines, spreadsheets and more.

Teammates can plan for when their colleagues are on annual leave and help keep each other on target for deadlines, while you as a manager can efficiently monitor progress across all ongoing work. Some of the best shareable calendar and project management tools available include:

• Trello
• Calendly
• Monday
• Asana
• Google Calendar

Onboard correctly to create a sense of engagement

For new starters, joining a remote team can be especially stressful. Without face-to-face interaction, new team members can feel they aren’t gelling with colleagues, and the much-needed collaborative environment will suffer.

Managers need to take great care when onboarding these staff to ensure they feel welcomed, understand what’s expected of them, how they can reach you with any questions, and when they will receive feedback. Read our comprehensive guide to onboarding staff remotely for a crash course in this integral part of managing remote teams.

Facilitate team learning

What better way to help your remote team see eye-to-eye than by giving them the chance to learn skills that are new to them all? Not only will the challenge bring them closer as a team, but the skills acquired will boost performance as well as future-proof the company with the latest tech and industry best-practice.

If you, as manager, have knowledge you can pass on, why not organize a video call workshop for the whole team? Or throw yourself into the classroom with them through online learning platforms, such as our partners New Skills Academy. Other platforms we recommend are:

• Future Learn
• EdX
• LinkedIn Learning

Don’t forget the fun!

It may not be the first thing on your mind when considering how to manage a remote team, but the fun and social side of work can bridge the geographical divide between colleagues.

Encouraging remote team-mates to keep in touch through group chats or with a quick video call is the simplest way to ensure they don’t miss out on the social side of work. But if you want to take things a bit further, why not try some of these ideas:

• Bingo/trivia game on a Friday afternoon (keep an ongoing scoreboard to really get the team engaged!)
• Daily wellbeing email from someone in the team
• A virtual exercise/yoga class at lunchtime
• Virtual team away days – companies like Wildgoose host games where your team can compete against each other

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Transitioning a strong team dynamic from the office space to online is no walk in the park, but when done with care and attention, it can be achieved successfully. With the above guidance, you can give your staff the autonomy to work in the way that they feel comfortable, while also maintaining the camaraderie and support base that a great team offers.

If you’re ready to add more exceptional members to your remote or in-office team, get in touch with our consultants today!

The post Six Tips on managing remote teams appeared first on Tiger Recruitment.

Working from home or your favorite café was until recently considered the preserve of freelancers and creatives, but we all know that’s no longer the case. As flexible working and the use of home as an office is taken up by employees in more sectors, many of us are thinking it’s time to set up a work-at-home office. There are plenty of benefits and challenges to home working, so to help you tackle them, here are some home office essentials to consider when creating an environment where you can work effectively!

Start with your workspace

Many of us discovered during the pandemic that home working isn’t quite as comfortable as you’d think. Working from the kitchen table, couch, or even bed for hours at a time can leave you stiff and aching all over. So, appropriate and functional seating at a proper desk should be your top priority, as it will allow you to look after your body and aid in your ability to be productive. We also recommend working in a space with natural light, maintaining a healthy posture and adjusting the height of your screen to be at eye level. There are plenty of options for hardware designed to improve your experience while working on a laptop or computer. We recommend investing in:

• Adjustable computer chair
• Laptop stand
• Mobile phone stand
• Wireless keyboard
• Wireless mouse (ideally vertical)
• Ergonomic mouse pad
• Footrest

Prepare your computer and tech tools

It’s incredibly important to make sure your technology is as good as possible while at home, that your internet connection is fast and the computer you’re using is up to date. It may also be worth researching apps you can use to help you complete your daily tasks, such as Scannable for PDF scanning, Zoom for group video calling and Slack for instant messaging between your team. There are a multitude of apps for remote team working out there which may make everyday processes far more efficient. Even though we’re physically isolated, technologies like these allow us to work collaboratively like never before.

Minimize distractions

Distractions are inevitable in any workplace, but they can be a little harder to ignore at home, where it’s friends, family or pets vying for your attention. It’s therefore advisable to establish boundaries. This could be anything from working in different parts of the house, to setting periods without talking. If anyone has to take calls, it might be a good idea to designate a separate room for this so the rest of the house doesn’t become distracted. This way, you can transform a space normally designated for eating or socializing into your productive work haven!

Set your working hours and stick to them!

It’s easy to lose track of your usual nine-to-five without the obvious signs you’d receive in the office – colleagues leaving for home, cleaners arriving or your scheduled train. Studies have shown that people find it harder to switch off when working from home, so we strongly advise you to set out a timetable that you can stick to. Routines like taking a coffee or lunch break in another room, or clearing away your workspace at the end of the day act as clear signals to your brain for when to work and when to relax.

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The mainstream adoption of flexible-working contracts for a large swathe of employees is doing great things for work/life balance. However, to ensure that it’s sustainable, it’s important to create an environment at home where you can find focus, and also keep the personal and professional separate.

Whether you’re looking for a flexible, remote, or office-based role, register with us today to start your search for the perfect job!

The post Remote working for the first time? These are your home office essentials appeared first on Tiger Recruitment.

Due to the current COVID-19 pandemic, many team leaders have found themselves managing a remote team for the first time. This brings with it different challenges and opportunities, but above all, it’s essential to encourage collaboration within your team – especially in times of uncertainty.

Tiger’s Head of the Permanent Division in the West End, Missy Shutt-Vine, recently hosted a webinar with Tessa Cooper, Founder of Collaborative Future[1], HR and collaboration specialist. During the session, she offered practical tips for managers on how to foster a collaborative environment while working remotely.

Ten Tips to Encourage Collaboration Remotely

Be open with your anxieties

Tessa says managers need to be “able to share the things they’re going through themselves, what’s new to them and what they’re struggling with”. In the current climate, many people are worried about supporting a team in a situation where no one knows how long it will last or its future implications. If this is you, communicate openly and transparently with your team, as this will allow them to really understand your situation. You can’t “have all the answers for everyone all the time”, she says.

Managers need to be “able to share the things they’re going through themselves, what’s new to them and what they’re struggling with”.

This also sets an example in communicating the way you’re working. Whether that’s “signalling to your team when you’re coming online or when you’re leaving for lunch. Or it could be on a much larger scale, [such as] how you set…flexibility…for yourself [due to] children at home…or caring responsibilities. You may also be suffering from anxieties and stress, so ask for the flexibility you need from your team to demonstrate to them that it’s OK to ask for [the same from you]”, Tess explains.

Missy adds that, “In this situation, communication is key! Despite not being able to be face-to-face with your remote team, constantly stay in touch so you can empathize with their challenges on both the work and personal side.”

Change the focus

While this is an uncertain period for everyone and may bring with it high stress and anxiety, it’s important to try to, “see this as an opportunity to take a pause as a team. Your routine [and the way you communicate] might have changed, [so] talk about what your expectations are of one another and how this change can be best managed together”, Tessa explains.

If you and your team now have the space and time to work on things you’ve never had the chance to before, take advantage of it! Tessa says that could include “a whole host of things – a new strategy, team-building, learning new skills together [or working on] personal development.” It will allow the team to feel involved in the plan of action over the next few weeks, motivating them to dive head-first into this new focus.

Let your team know if your workload has changed

If you and your team are now working from home, it may feel like you get to the end of the day and realize you’ve not ticked one thing off your to-do list due to the never-ending stream of phone calls and video meetings! If this is you, Tessa suggests that you “should feel comfortable sharing with [your] teams that it’s having a knock-on effect on [your] work. A lot of people don’t realize that their managers have a lot of other things to focus on, so we really need to work on being a lot more open with our teams and sharing the pressures on us.” Communication and collaboration go hand in hand!

A practical solution may be a shift in thinking with our calendars. Instead of “blocking out time [where] we need to focus on one particular thing”, Tessa has seen it work much more effectively if “you can block out time that people can proactively make appointments with you. That way, [your team] knows…there’s a section of time in the day or week where you are having one-to-one conversations.” She says this has other benefits too, as it “will also help you with task switching, which is another difficult thing when you’re jumping on and off calls: It’s really hard to sit down for the 20 minutes you have between calls to crack on with something else.”

Managers also may be able to use this time to start to implement more of a coaching mindset with their team, to allow them the scope and ability to come up with ideas and make decisions for themselves. “That’s a much longer-term thing around how you ensure people are much more self-sufficient”, Tessa explains, but it may allow the pressure to be released slightly on a manager whose team constantly looks to them for guidance.

Think mindfully about company announcements

In times of crises, managers and business leaders need to balance internal communication very carefully. Tessa says that “there’s a real risk of under-communicating now you’re not based in an office together and [are] potentially working different hours from one another.” However, keep in mind that “people are already feeling a heightened sense of stress in all sorts of ways, so businesses need to tread a careful line between the types of communication they send out [and] how regularly [they are sent].”

Also, think about the timing of these messages. For example, don’t send anything that may provoke anxiety or questions “late at night, when people are about to log off and go spend time with their families – that is unhelpful as it is going to cause them stress overnight and won’t allow them to talk to their managers about it”, Tess says. This may cause negative feelings within a remote team, hindering an open and collaborative environment.

Manage your own stress

Alongside worrying about your team’s health and well being, you’re probably also feeling uncertain and anxious about the current situation. Tessa has seen that, “one of the challenges is about how you manage your own stress, worries and fears so they don’t have a knock-on effect for people who are also experiencing [the same thing].”

Whether it’s “stress to do with the coronavirus outbreak, using new technology and ways of working, [or] feeling like you may be judged for your ability to manage this sort of change, [realize] that everyone is in the same situation.” It’s unprecedented and there isn’t a guide book to follow – so you’re allowed to make mistakes!

Tessa suggests that “managers [should take] time to think of ways to release their stress, [including] taking breaks from work when they need it [or] doing things outside of work [they enjoy]. [This means] when they are working with people and are relied upon to answer difficult questions, they are not projecting that stress and anxiety onto other people.”

Understand that every team within the business is different

“Teams within businesses have all been affected very differently,” Tessa explains. “Up until now, a lot of businesses think that being fair is about treating everyone equally. [However], the reality is that this situation is impacting people a lot differently.” For example, some front-line teams may find their workload has significantly decreased due to the pandemic, whereas others, like operations, may find they’re busier than before. Missy adds, “I think the only thing that everyone has in common at the moment is that things are uncertain. We’re all trying to change and adapt to work out the next steps forward as best we can.”

“So,” Tessa continues, “it’s really important that managers take time to understand what each individual in their team needs and how they can best be supported through this time.” It’s also a good idea to encourage your remote team to take this into account when collaborating with others within the company.

Future-proof your team

“The most important thing a manager can do right now is really seeing this as an opportunity to future-proof your team and business,” Tessa says. “I don’t think there’s any going back to normal or the way things were. Some people are going to now [expect] more flexibility because they can actually see that it’s helped them to do their job. Other people are going to continue to be affected by the last few weeks, even after the situation has passed.”

“So, I think making time to actually work out what’s important as a company and as a team [is a good idea].” Experiment with new ways of working, like implementing flexible hours, upgrading remote systems, or trying new ways to collaborate with online programs such as Trello[2] or Monday[3].

Tessa says that “while the tools we use are important, most important are the people you’re working with. Without those people, you can’t do the work that you need to do, [which means] you don’t have a business. Now is an important time to make sure we’re really looking after our people in one way or another and giving them the support they need. In terms of those needs, [managers should be flexible]…to help those people in the best way that suits them.”

Focus on what’s certain

Tessa explains that “the other thing I’ve been encouraging teams to do is focus on what they do know is certain.” Identify these things first, whether it be your company mission, your customer base or your commitment to your staff and use these as a way to motivate your remote team. It’s “just [about] reiterating the basic things that aren’t going to falter in one way or another.” They will find this comforting and “be able to hold onto that” when carrying out their work and communicating with others.

Facilitate team learning

There are a few things you can do to facilitate team collaboration beyond the company-wide meeting. Tessa shares that she’s “seen lots of teams learning or [taking] online courses together and sharing the [lessons]. [For example, they can] self-organize workshops using Zoom, [or try out] an online learning platform [where the team] can all come together to learn, [such as] Future Learn[4] or EdX[5]”.

Don’t forget the fun!

It may not be the first thing on your mind when encouraging your team to collaborate remotely, but the fun and social side of work can bridge the geographical divide between colleagues. Missy explains that, “at Tiger, keeping up our social interaction has been really important while we’re remote working. One of the initiatives we’ve put in place is a weekly running competition on Strava. This week, we’ve challenged our team to draw the funniest-looking GPS track on their daily run. This is just one of the ways we’re trying to get the business to all come together while we’re apart.”

The fun and social side of work can bridge the geographical divide between colleagues.

Tessa suggests that “just having remote cups of tea and things like that [help], as you don’t get to stop off at the kitchen and chat with people [anymore].” Other ideas include:

• Bingo/trivia game on a Friday afternoon
• Daily well being email from someone in the team
• A virtual exercise/yoga class at lunchtime

Trying these is a great way to promote team bonding, considering technology offers us so many opportunities to stay connected while online.

[1] HTTPS://WWW.COLLABORATIVEFUTURE.CO.UK/

[2] HTTPS://TRELLO.COM/

[3] HTTPS://MONDAY.COM/

[4] HTTPS://WWW.FUTURELEARN.COM/

[5] HTTPS://WWW.EDX.ORG/

The post Remote team management – 10 tips to encourage collaboration appeared first on Tiger Recruitment.

As virtual jobs continue to rise in popularity, thanks to new technology and flexible working setups, more and more people in personal assistant jobs are becoming a virtual assistant. With added flexibility and convenience, it has become a fantastic option for those looking to even out their work-life balance.

However, the transition to a virtual assistant role requires plenty of forethought and preparation – it’s not just a case of dropping everything on Friday and starting up on Monday. So if you’re interested in how to become a virtual assistant, look no further than the following tips:

Plan ahead

Becoming a virtual assistant won’t happen overnight. It’s worth putting a plan in place as early as possible. Because you’ll likely be setting up as a freelancer, you need to treat the endeavor as a business, setting targets for business development, pitches and completed work. You can even create a path plan, identifying milestones and the skills and experience needed to reach them.

Network

When starting out, it’s all about who you know. Start networking with decision makers, calling on old acquaintances and connections to build a database of potential clients. One of the best ways to find potential clients and useful contacts is via LinkedIn, so spend time learning how to use LinkedIn effectively.

Another fruitful avenue for networking is with fellow ‘digital nomads’ working remotely. These could be other virtual assistants, or freelancers in other fields who may nonetheless have good advice and connections. Your best chance to meet these peers (and to have a break from the home office!) is in co-working spaces.

Get online

As part of becoming a virtual assistant, it’s imperative to make sure your online presence represents your brand as well as possible. These days, setting up an impressive and professional-looking website is very simple through services like WordPress and Squarespace. Having an easy-to-find online space with up-to-date contact details and information about your services will be one of the biggest drivers of new business. You should likewise treat your LinkedIn profile as a shop window, ensuring it reflects your achievements, services, and career aspirations.

Research

Do your research before engaging any clients. Know what the industry standard pay rate is, what normal turnover rates are and the average weekly hours. This will protect you from being taken advantage of, but it also shows prospective clients your depth of knowledge in your field.

At the same time you should learn all you can about businesses or clients you’re approaching. Show them from the start that you have an understanding of their work, their industry, and what would be required of you. This will certainly pique the interest of target clients.

Invest

Make sure you have all the equipment ready to go. This includes a fast computer and internet connection, microphone, headphones and, of course, a quiet space to work. For help setting up your own personal den of productivity, check out our guide to creating a home workspace.

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The move from PA to VA is a natural one in the increasingly online world, but it’s not always obvious how to become a virtual assistant. If you keep these principles in mind you’ll have a much greater chance of success as you head off in this exciting new direction!

Looking for a virtual role, or in need of a VA? Tiger can help – get in touch today.

The post From PA to VA: How to become a virtual assistant appeared first on Tiger Recruitment.