“Tiger really understands what we’re looking for, so I don’t have to explain everything each time. The candidates are always well researched and a good fit. They only send through the right number of CVs, which makes the whole process far easier and gives us confidence in every hire.”

Company Details

Industry: Investment management

Role: Various

Headcount: 60+

Division: Business support & finance

The Challenge

As the business grew, the operations director faced increasing pressure to scale support functions efficiently while maintaining quality and consistency at the senior level. Historically, the company had worked with other recruitment agencies, but as expansion accelerated, the need for reliable, long-term assistant support became more critical.

Speed, candidate quality and confidence in the hiring process were key challenges. With limited internal bandwidth and high expectations from senior stakeholders, there was little room for error. The business needed a recruitment partner that genuinely understood their environment and could deliver strong candidates without lengthy briefing or excessive resumes.

The Solution

The business began working with Tiger in 2021 to support assistant hires. The recruiter invested time in understanding the organization’s culture, working style and stakeholder expectations. This allowed the team to work with minimal direction, consistently delivering a small number of highly relevant candidates rather than relying on volume.

Through thorough research and careful screening, Tiger ensured candidates not only met the technical requirements of each role but were also well-suited to the business long-term. This trusted, consultative approach reduced the need for repeated explanations and significantly streamlined the hiring process.

The Impact

Over time, the business hired several assistants through Tiger. Three assistants currently in the organization were placed by the recruiter, while two others remained in their roles for around two years, providing stability and continuity during periods of growth.

The consistency and reliability of the service reduced pressure on the operations director and gave senior stakeholders confidence that the right people were being introduced to the business. Knowing that Tiger could manage the process end-to-end allowed internal teams to focus on their core responsibilities.

Looking Ahead

We continue to support the business with assistant hires as they evolve. With a strong understanding of the organization and a trusted partnership in place, Tiger remains a key recruitment partner for business support roles as the company continues to grow.

The post Case Studies: Complete Confidence in Every Hire appeared first on Tiger Recruitment.

“They were everything we could have asked for — always on hand, very engaged, and a real pleasure to work with. The process was clear, straightforward, and completely tailored to what we were looking for. The candidates put forward were excellent, and we were kept in the loop throughout. I couldn’t speak more highly of Tiger and would absolutely recommend working with them.”

The Challenge

In August, the employer engaged Tiger Recruitment to assist with the hire of an executive assistant to support senior leadership. The business required a highly capable EA who could operate with discretion, manage competing priorities, and seamlessly integrate into an established team.

Given the importance of the role, the employer was looking for a recruitment partner who could take the time to fully understand their working style, expectations, and culture. They needed confidence that the candidates presented would be both technically strong and the right personal fit.

Clear communication and a well-managed recruitment process were also key, as the role sat at the heart of the business.

The Solution

Tiger led a tailored and highly engaged recruitment process, working closely with the client to build a detailed understanding of what they were looking for in an Executive Assistant. From the outset, the approach was collaborative, with regular updates and clear guidance at every stage of the process.

A strong shortlist of high-quality candidates was presented, each carefully selected to reflect the client’s requirements. The employer noted that the candidates put forward were consistently strong and that Tiger demonstrated a clear understanding of the role and the wider business needs.

Throughout the process, Tiger remained readily available, coordinating interviews, managing feedback, and ensuring the client felt fully supported. Communication remained seamless, even when queries arose outside of typical working hours, reinforcing the consultative and hands-on nature of the service.

The Impact

The successful appointment delivered immediate value to the business, with the new executive assistant continuing to work closely with the client. The employer highlighted not only the quality of the hire, but also the clarity and simplicity of the recruitment process itself.

The tailored approach, combined with consistent communication and coordination, resulted in a smooth and efficient hiring experience that exceeded expectations.

Looking ahead

Following the success of this hire, the employer is currently working with Tiger Recruitment on an additional role. While this next position also sits within business support, the client has confirmed they would be happy to partner with Tiger across other divisions in the future, reflecting the strength of the relationship and confidence in the team’s tailored recruitment approach.

The post Case Study: Delivering the Right Executive Assistant, First Time appeared first on Tiger Recruitment.

Company details

Industry: Real Estate Investment & Development

Role: HR Director

Headcount: 75 (UK-based, with European offices)

Division: Human Resources

The Challenge

The employer is one of the UK’s largest multi-let urban logistics property developer and investment asset manager, with a strong ESG-led approach and ambitious growth plans across Europe. As the business expanded beyond the UK, the need for a senior HR leader became increasingly clear.

The organisation required an HR Director with the depth and breadth of experience to support a growing, multi-jurisdictional workforce. This individual would need to navigate complex European employment legislation, support entity set-up across new territories, and work closely with senior leadership to build scalable people processes aligned with the business’s long-term strategy.

Given the seniority of the role, its breadth of responsibility, and the requirement for hands-on experience across multiple European markets, this was a highly specialist search.

The Solution

Tiger HR led a targeted and highly focused search. The brief centred on identifying candidates with proven experience operating across the UK and Europe, particularly those who had supported expansion into markets such as France and Germany and had first-hand experience of establishing HR infrastructure within new entities.

They conducted a discreet headhunt, prioritising candidates with strong technical HR expertise, a solid grasp of European employment law and compliance, and the ability to partner confidently with C-suite stakeholders. Throughout the process, clear communication and a streamlined approach ensured minimal administration for the client while maintaining momentum.

The shortlist presented closely aligned with the employers requirements, enabling them to appoint an HR Director who could immediately support both day-to-day operations and longer-term strategic objectives.

The Impact

The successful candidate is expected to play a pivotal role in supporting the employers continued growth across the UK and Europe. Their appointment strengthens the business’s HR capability at a critical point in its international expansion and provides senior leadership with the expertise needed to manage risk, compliance and culture across multiple jurisdictions.

Feedback

“The process was straightforward and efficient, with clear communication throughout. The shortlist met our expectations very well, and the successful candidate exceeded them.”

Looking ahead

Following the successful appointment of the HR Director, Tiger HR continues to partner with the employer on further hires across business support functions, supporting the organisation as it scales both in the UK and internationally.

The post Case Study: Appointing a senior HR Director to support European growth appeared first on Tiger Recruitment.

Company details

Industry: Strategic Advisory and Intelligence Firm
Headcount: ~200 globally
First placement made: 2021
Division: Business Support (Executive Assistants, Administrative Temps, HR)
Number of placements: 15

The Challenge

For many years, the client relied on a single recruitment agency to hire PAs (now EAs). That relationship worked well until standards began to slip, leaving the business without a trusted partner.

With hiring needs growing as the company expanded from 45 employees to around 200, the client needed a recruitment agency that could take the time to understand the firm’s values, find the right calibre of candidates, and build a lasting relationship. They preferred to work with one recruiter who “just gets us,” rather than having to repeat requirements to multiple agencies.

After testing several firms, including both boutique and high-volume recruiters, the client engaged Tiger Recruitment.

The Solution

From the outset, Tiger Recruitment stood out by focusing on relationship-building and cultural understanding. Working closely with the hiring manager, our consultant quickly grasped the types of profiles that would thrive in the business, while also ensuring diversity of thought and background rather than providing “carbon copies.”

The client described Tiger’s approach as one where their consultant “just nailed it” – consistently presenting candidates who not only had the skills required but also fit seamlessly into the team dynamic.

Tiger’s long-standing partnership with The Oxford Media & Business School (OMBS) was also highlighted as a differentiator, giving the client confidence in the calibre of entry-level candidates. Alongside this, Tiger maintained transparency when the market was challenging, setting realistic expectations.

Over time, the relationship has become one of familiarity and trust: “It’s easy, it’s familiar. We don’t use anyone else now.”

The Impact

Tiger Recruitment has had a measurable impact on the client’s recruitment strategy:

• Efficiency in hiring: fewer unsuitable CVs, saving managers’ time.
• High-quality hires: many of the firm’s EAs have come through Tiger, creating instant recognition and shared standards within the team.
• Trusted relationships: strong rapport with individual consultants ensures continuity and confidence in the recruitment process.
• Added value beyond recruitment: regular attendance at Tiger’s seminars and use of resources such as DEI and neurodiversity reports has enriched the client’s HR and leadership teams.

Client Feedback

• “She just gets us – the profile, the culture, and the diversity we need.”
• “Tiger makes our recruitment processes more efficient because we’re not wasting time with rubbish candidates.”
• “We don’t use other agents in London anymore – it’s easy, it’s familiar.”

Looking Ahead

While the firm doesn’t anticipate major expansion in the immediate future, Tiger Recruitment remains the first call for EA and administrative hires. The client continues to recommend Tiger to peers and values the partnership as a cornerstone of their recruitment strategy.

Disclaimer: This case study is based on the experience of a real client. For confidentiality reasons, their identity has been withheld. If you would like to speak directly with one of our clients about their experience working with us, please contact us and we will be happy to arrange an introduction.

The post Case Study: Beyond Carbon Copies – Recruiting for Company Values and Diversity appeared first on Tiger Recruitment.

Company details

Industry: Global Private Equity Investment Firm
Headcount: 600+
Division: Business Support
Number of placements: 7

The Challenge

When our client stepped into their current role, they inherited a large business support function comprising approximately 25 staff members. With so many direct reports to oversee, they required a recruitment partner who could deliver high-calibre candidates who would complement the existing team and bring long-term value.

While they had known Tiger Recruitment for years, initially as a candidate themselves, the choice of agency came down to quality. Other agencies often submitted numerous CVs without proper screening, leaving the hiring manager to request additional CVs. The challenge was finding a partner who understood both the demands of the role and the nuances of team culture, ensuring every introduction was worthwhile.

The Solution

Tiger Recruitment built a strong working relationship with the client by investing time in understanding their needs. Through regular feedback sessions and ongoing communication, the agency developed a deep understanding of the client’s management style and the types of personalities that would thrive in their team.

By carefully screening candidates before submission and prioritising quality over quantity, Tiger ensured that every CV sent to the client was relevant and well-matched. This approach saved time while increasing the likelihood of long-term success.

This method led to several successful placements, including a new receptionist and team assistant who are “absolutely smashing it,” as well as a calm, steady EA whose personality perfectly complements the existing team. Tiger Recruitment’s approach ensures hires not only meet the skill requirements but also add diversity and balance to the team dynamic.

The Impact

Tiger Recruitment’s partnership has had a transformative effect on the client’s business support team. The impact includes:

• High-performing hires who have quickly added value and shown strong long-term potential.
• A stronger team dynamic, with complementary personalities enhancing collaboration.
• A trusted recruitment process, removing the frustration of reviewing unsuitable CVs.
• A boutique, high-standard service, aligning with the client’s view of Tiger as a “quality” brand within the recruitment market.

Client Feedback

• “Tiger Recruitment just gets it. They absolutely smash it out of the park.”
• “I don’t get 10 CVs for the sake of it – it’s quality over quantity, which I appreciate.”
• “I’m not sure what I’d do without them. They have oodles of patience and flexibility.”
• “It feels boutique, elite – Tiger is well known now, and the quality is super high.”

Looking Ahead

The client continues to work with several agencies, but Tiger Recruitment remains firmly in their top three and often their first choice. They regularly recommend Tiger to peers, confident in both the speed of response and the quality of delivery.

Disclaimer: This case study is based on the experience of a real client. For confidentiality reasons, their identity has been withheld. If you would like to speak directly with one of our clients about their experience working with us, please contact us and we will be happy to arrange an introduction.

The post Case Study: Less CVs, Better Fits – How Tiger Recruitment Saves Time appeared first on Tiger Recruitment.

Company details

Industry: Executive Search

Company headcount: 20-25

First placement made: 2019

Division: Business Support (PAs)

Number of placements: 8

The Challenge

Our client required reliable PA support for each of their partners. With four partners, each supported by a PA, alongside a Head of Operations, the firm’s structure demanded administrative staff who could balance both partner support and wider office responsibilities.

While they experimented with another agency for one PA hire, the candidate proved an unsuitable fit, highlighting the need for an agency that truly understood their business culture and expectations. This experience reinforced the importance of working with a long-term, trusted partner who could deliver the right talent consistently.

The Solution

Over the past 6.5 years, Tiger Recruitment has successfully placed the client’s entire PA team. From their longest-serving PA, who will celebrate seven years with the business in January, to their most recent hire earlier this year, every placement has been carefully matched to the unique requirements of both individual partners and the wider operations team.

When a previous hire outside of Tiger did not work out, the client immediately returned to Tiger, recognising the value of an agency that “just gets it.” By investing time in understanding the nuances of each partner’s working style – from high-demand requests to balancing personal and professional support – we were able to source candidates who not only excel in administrative duties but also integrate seamlessly into the firm’s culture.

Tiger Recruitment also provided valuable benchmarking insights during salary discussions, ensuring compensation remained competitive while reflecting the demands of the role.

The Impact

The result has been a stable, high-performing PA team that has revolutionised the client’s operations. By alleviating administrative pressures, partners have been able to focus on client delivery, while the Head of Operations has confidence that day-to-day tasks are managed smoothly.

Each PA placed has contributed beyond traditional administrative duties, taking on wider responsibilities across IT, office management, and charitable initiatives. This has created a highly collaborative operations team where every member adds measurable value.

The client highlights that Tiger’s ability to consistently deliver the right candidates has “taken the stress out of admin,” with hires tailored to the personality and demands of each partner.

Client Feedback

• “I just trust Tiger and their judgment. They know what’s important to us as a business and always deliver.”
• “I recommend Tiger all the time. I don’t even think about the referral prize; I just know they offer a good service.”
• “It has revolutionised the team because it takes the stress out of admin.”

Looking Ahead

While the client’s operations team is now at full capacity, they remain committed to Tiger as their recruitment partner should future needs arise. Having recommended Tiger to others within their professional network, the relationship continues to strengthen beyond direct hiring.

The trust built over years of successful placements ensures Tiger Recruitment remains their go-to partner for PA recruitment.

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